1. DEFINITION AND OBJECT OF THE CONTRACT
1.1 . This contract ("Contract") is a distance contract pursuant to articles. 45 et seq. of Legislative Decree 6 September 2005, n. 206 ("Consumer Code") in the case of consumer customers pursuant to art. 3 of the Consumer Code or, otherwise, a sales contract pursuant to articles. 1470 et seq. cc The object of the Contract is the sale of movable goods between Nada Home, with registered office in San Giuseppe Vesuviano (NA), Via Armando Diaz 171, and the Customer. The Contract is concluded directly through the acceptance by Nada Home of a purchase proposal issued by the Customer via the website www.nadahome.it, based on the methods described in the following art. 3. If the purchase proposal is formulated by the Customer by telephone, the completion of the Contract will take place at the time of delivery of the product by Nada Home.
2.1 . The prices of the products illustrated on the website are indicated in Euros and include VAT, the WEEE Eco Contribution pursuant to Legislative Decree no. 49 of 14 March 2014 and any other tax. Delivery costs are indicated on the website www.nadahome.it.
The price due by the Customer is the one in force at the conclusion of the contract.
2.2 . If an incorrect price has been advertised, Nada Home will contact the Customer to verify whether he still intends to proceed with the purchase of the product at the correct price. If the Customer does not intend to proceed with the purchase, or if Nada Home is unable to contact him, Nada Home will cancel the order. Nada Home is not obliged to sell the product at the incorrect price if the error was knowable by the Customer according to ordinary diligence. Any information on prices is available on the website or by contacting Customer Service.
3. PURCHASE AND PAYMENT METHODS
3.1 . Nada Home may, at its sole discretion and without any liability towards the Customer, refuse the purchase proposal received from the Customer. If the Customer intends to purchase products that are no longer available, Nada Home will inform the Customer. The Customer can wait for possible availability or cancel the order.
3.2 . The Customer may pay via (a) PayPal or credit cards; (b) bank transfer (c) cash on delivery; (d) Amazon Pay (e) Satispay (f) Afterpay . In case of payment by PayPal, credit card, Amazon Pay, Satispay or Scalapay Nada Home will ship the products only after receiving payment authorization and, failing that, will not proceed with the shipment.
If paying by cash on delivery, Nada Home will normally ship the products within 1 working day of placing the order. We do not accept payments by check.
In case of payment by bank transfer, the order will be shipped after the bank transfer has been credited to our bank.
In case of non-payment within 3 working days of order confirmation, the order will be canceled and the products will be put back on sale.
3.3. Further information on payment methods is available by contacting Nada Home or on the website www.nadahome.it, Payments Section.
4. DELIVERY OF THE PRODUCTS
4.1 . Nada Home delivers products throughout Italy, including San Marino and Vatican City. Further information is available by contacting Nada Home or on the website Shipping Section. Nada Home generally delivers within 1-2 working days with express shipping and 4/5 working days with standard shipping (weekdays, Saturdays and Sundays excluded) from receipt of payment (in case of payment by PayPal/credit card/bank transfer/ Amazon pay/Satispay/Scalapay) or from placing the order (in case of cash on delivery).
4.2 . The products included in a single order cannot be delivered to different addresses and paid for with different payment methods.
Nada Home delivers to the address provided by the Customer when placing the order.
4.3. The risk of loss or damage to the products is transferred to the Customer when the latter, after delivery, physically takes possession of the goods.
5. GUARANTEES AND ASSISTANCE
5.1. All products marketed enjoy the legal guarantee of conformity provided for by articles 128 et seq. of the Consumer Code which covers any defects in conformity of the items purchased, existing at the time of delivery and which appear within 2 years of delivery itself. Any defects or damage caused by accidental events or by the Customer's responsibility for use of the products that do not conform to their intended use, or as a result of normal wear and tear, are excluded from defects of conformity and, therefore, from the legal guarantee.
The Customer may, at his/her choice, ask the seller to repair the goods or replace them, free of charge in both cases, unless the requested remedy is impossible or imposes disproportionate costs on the seller.
The consumer customer has the right to a proportional reduction in the price or termination of the sales contract, in accordance with the provisions of the art. 135 bis, paragraph 4, Consumer Code and, in particular, if: the seller has not carried out the repair or replacement within the terms and conditions established by the Consumer Code, or has refused to make the goods compliant; if the lack of conformity is so serious as to justify the immediate reduction of the price or termination of the contract; if a lack of conformity occurs despite the seller's attempt to restore the conformity of the goods; if the seller has declared (or this is clear from the circumstances) that he will not proceed to restore the conformity of the goods within a reasonable period or without inconvenience.
The consumer customer does not have the right to terminate the contract if the lack of conformity is only minor.
To benefit from this guarantee, the customer must report the lack of conformity with a communication addressed to the seller indicating the defects and faults found.
Unless proven otherwise, it is presumed that any lack of conformity which appears within one year from the moment the goods were delivered already existed on that date, unless this hypothesis is incompatible with the nature of the goods or with the nature of the defect. of compliance.
6. CUSTOMER OBLIGATIONS
6.1. The Customer declares and guarantees: (i) to be of age; (ii) that the data provided by the same for the execution of the Contract are correct and truthful
7. CONSUMER RIGHT OF WITHDRAWAL
7.1 . Nada Home wants its customers to be satisfied with the products purchased. The Customer, if he is a consumer pursuant to art. 3 of the Consumer Code, you have the right to withdraw from the stipulated contract, without any penalty and without specifying the reason, within 14 days starting from the day on which you, or a third party other than the carrier and designated by you, acquires physical possession of the goods or, in the case of multiple goods ordered through a single order and delivered separately, ends after 14 days from the day on which you or a third party other than the carrier and designated by you acquires physical possession of the last good. The Customer may exercise the right of withdrawal by communicating it (within the aforementioned deadline) by telephone by contacting Customer Service on +39.08119041800 or at the e-mail address email@example.com. The Customer has the right to withdraw from the contract provided that the product is returned substantially intact. The Customer who intends to exercise the right of withdrawal must send the products to Nada Home (within the aforementioned deadline) to the address, following the instructions contained therein. Pursuant to article 59 of the Consumer Code, the Customer will not have the right of withdrawal in the case of supply of tailor-made or clearly personalized products.
7.2 . The return of the product through the announced exercise of the Right of Withdrawal entails the reimbursement of the price of the purchased product and the shipping and return costs of the products. You are only responsible for diminished value of the goods resulting from handling of the goods other than that necessary to establish the nature, characteristics and functioning of the goods. The refund will take place without undue delay and in any case no later than 14 days from the day of communication of the withdrawal. The refund will normally take place using the same payment method used by the Customer; In case of Cash on Delivery, the refund will be made via bank transfer (in this case, the Customer must provide Nada Home with the bank details). Further information regarding the products and related guarantees is available on the website www.nadahome.it, Returns and Refunds section.
7.3. If the Parties intend to appeal to the ordinary judicial authority, the competent court is that of the place of residence or elective domicile of the Consumer, mandatory pursuant to art. 33, paragraph 2, letter. u) of Legislative Decree 206/2005.
7.4 . Consumers resident in Europe are informed that the European Commission has established an online platform that provides an alternative dispute resolution tool. This tool can be used by the European Consumer to resolve non-judicially any dispute relating to contracts for the sale of goods and services stipulated online and/or deriving from them. Consequently, if you are a Consumer established in Europe, you can use this platform to resolve any dispute arising from the online contract stipulated on this site. The European ODR platform is available at the following link:
8. GENERAL CLAUSES
8.1. Nada Home may assign to third parties all, or part, of the rights and obligations deriving from this Contract.
8.2. Nada Home reserves the right to modify these General Conditions, without prior notice and without any prejudice to sales made prior to such modifications. Any changes will be effective from the date on which they are communicated to the public and will apply to sales made from that date. The latest updated version of the General Conditions is the one available on the website www.nadahome.it.
8.3. The Customer's personal data is processed by Nada Home in accordance with the provisions of the Data Processing Information, available on the website www.nadahome.it, Privacy Section.
8.4. This Agreement is subject to Italian law.
8.5. Nada Home srls joins to the code ethical of the Association Italian of the Trade Electronic available to the following links:
8.6. Customer Service is available from Monday to Friday from 9:00 to 18:00 (except weekdays) on 08119041800 or at the e-mail address firstname.lastname@example.org. It is also possible to contact Nada Home by post at the Nada Home Customer Service address, Via Armando Diaz, 171 - 80047 San Giuseppe Vesuviano (Na).