Simply add as many items as you want to your cart as you browse our store. Once you wish to proceed with your order, please do so by going to your cart and clicking "Proceed to Order". Follow the instructions by providing us with your delivery information and select your preferred payment method: we will ship the package within 1 working day.

You will receive a confirmation email after completing the order , following which you will receive other emails that will update you on the various states of progress (receipt of payment, shipping confirmation).

Quick and simple!

Our support team is always happy to guide you every step of the way!

Our items are photographed in order to make the color of the product as realistic as possible .

However, depending on the device used to view the images, we cannot guarantee that the color displayed is exactly the same as the real one.

The coupon must be entered in the "Discount code or gift voucher" box before proceeding with payment.

An item is only reserved when the purchase has been completed with payment. Items added to the cart are kept in memory for 7 days, but we cannot guarantee that they will always be available. If an item is in high demand, it may be in stock when you save it to your cart, but out of stock once you get to the checkout page.

We only accept secure payments via:

• Paypal
• Amazon Pay
• Credit card
• Afterpay - 3 interest-free installments
• Wire transfer
• Cash on delivery (with a supplement of €4.00)
• Satispay
• Gift Cards

Nada Home guarantees maximum security of your data. All information is transmitted in an encrypted manner to guarantee total security of all sensitive data. To find out more, read our Privacy Policy .

Nada Home accepts the following credit cards: Visa, MasterCard or American Express.

Yes, cash on delivery is available in Italy at an additional cost of €4.00.

Afterpay is an innovative financing method that allows you to purchase in our store, receive your products immediately and pay in 3 convenient equal installments expiring every 4 weeks.

The service has no additional costs if the installments are paid by the due date.

At the time of purchase you will be immediately charged the first installment (equal to one third of the total value of the purchase). The next 2 installments will be charged every 4 weeks.

First installment: at the time of purchase

Second installment: 4 weeks from the day of purchase

Third and final installment: 8 weeks from the day of purchase

At the time of purchase you will be immediately charged the first installment (equal to one third of the total value of the purchase). The next 2 installments will be charged every 4 weeks.

First installment: at the time of purchase

Second installment: 4 weeks from the day of purchase

Third and final installment: 8 weeks from the day of purchase

When you create an Afterpay account you will need to add a debit or credit card which will automatically be charged for the 3 installments on the respective expiry date as explained above.

Opening an account will only take 2 minutes.

We need your personal information, including your date of birth and social security number, to verify your identity.

You can open your account directly on the www.scalapay.com website or directly at checkout during your first purchase.

Amazon Pay simplifies the process of purchasing products and services for hundreds of millions of customers around the world, who can use the information already stored in their Amazon account. To make online payments you can use one of the methods available in your Amazon account.

With Amazon Pay, purchases are safe and protected by the Amazon Pay A-to-Z Guarantee.

We deliver throughout Italy and around the world to the following countries:

• Austria
• Belgium
• Czech Republic
• Denmark
• Finland
• France
• Germany,
• Ireland
• Luxembourg
• Netherlands
• United Kingdom
• Spain
• Sweden
• Estonia
• Greece
• Latvia
• Lithuania
• Malta
• Bulgaria
• Montenegro
• Slovenia
• Hungary
• Bosnia and Herzegovina
• Croatia
• Poland
• Romania
• Serbia
• Slovakia
• Portugal
• Swiss
• Canada
• Mexico
• United States
• Türkiye

Nada Home works exclusively with ready for delivery items , therefore products always available in our warehouses. This allows us to optimize delivery times to a minimum.

• National orders with express shipping require 24/48 working hours for delivery, while with standard shipping 4/5 days and we ship within 1 working day.
• International orders take 3/5 working days to be delivered via express courier and we ship within 1 working day.

• Orders in Italy over €49.99 will have free shipping .
• Orders under €49.99 will be charged for shipping based on the delivery method and country chosen. The full price will be displayed at checkout.
• By choosing cash on delivery there will be an additional cost of €4.00.

Nada Home collaborates with many couriers in different markets. In Italy we collaborate with BRT, GLS, SDA and TNT and abroad with DPD, Fedex and UPS.

Processing of your order begins quickly, which means we cannot make any changes once it has been confirmed. The impossibility of making changes to the order also concerns the delivery address or delivery methods.

However, during a short grace period following order confirmation it is possible to send an email to servizioclienti@nadahome.it for any changes or cancellations.

When we start preparing your package we will send you an email with delivery information and a link to track your order online.

Your 100% satisfaction is important to us. We offer a 30-day free return and exchange policy:

• Timing: We have a 30 day return and exchange policy starting from when the item is received.
• To be eligible for a return, the goods must be unopened, unused, intact in their original packaging complete with any tags and labels as received.
• To request a return, simply click on "Returns" and include your order number, email and follow the wizard.
• Nada Home will provide the customer with instructions on where to send the goods to be returned. Customers are strongly advised to obtain proof of postage when returning goods to avoid "lost parcel" situations.
• When the returned item is received and inspected, the customer receives a confirmation email, notifying them of the status of the refund.
• If the refund is approved, it will be processed and a credit will automatically be applied to the customer's credit card or original payment method shortly thereafter.

Returns made through our procedure are always free.

If you want to return products that you paid only with Gift Cards, you will automatically receive a Nada Home E-card with the updated balance. You will receive your new Nada Home E-card via email. If you used multiple payment methods you will be refunded to your credit/debit card first. For example, if you pay half with a credit card and half with a gift card, the amount of the return will be refunded to the card used at the time of purchase, the remaining refund will be loaded onto the new Nada Home E-card.

Example: if you placed an order for €40 and paid €20 with a gift card and €20 with a credit card and subsequently returned a €30 product, you will receive €20 on your credit card used at the time of purchase. purchase and the remaining €10 will be loaded onto a new Nada Home E-card.

You will be able to monitor the status of your return via the tracking code that we will send you via email.

We also remind you that you will receive an email notification when the refund will be made.

If you have lost the return form or the return label you can contact our Customer Service for assistance at customerservice@nadahome.it so we can resend the return label via email. Once you have received the label, you will need to print it and apply it to the envelope/package you intend to return.

No, Nada Home E-Gift Cards never expire.

Yes, as long as there is still a remaining balance on the voucher.

Yes. You can redeem another gift card at checkout.

No, you cannot use an E-gift card to purchase another one.

Yes, E-Gift Cards are applied to your final order total which includes shipping and tax.

Yes, E-Gift Cards are a form of payment.